General Terms and Conditions
Effective as of May 2018
1. Contractual Partner.
I am your contractual partner: Christoph Berg, Gleimstr. 23, 10437 Berlin. Prices include VAT but do not include shipping and handling.
These Terms and Conditions apply exclusively. You accept these Terms and Conditions when you are browsing on christophberg.com and when you are using the order forms at store.christophberg.com. Any such order constitutes a binding offer to conclude a contract with me. The contract begins once I am beginning to fulfil your order. Records will be sent to the address provided by you.
3. Shipping and liability for defects.
I will ship the records at your own risk after receiving the payment. Shipping costs are set out in your cart. You have to claim obvious defects of the records in writing within 8 days from delivery, hidden defects must be claimed immediately upon discovery. The record must be returned with a description of the defect and a proof of purchase at store.christophberg.com. Transportation defects must be claimed immediately towards the deliverer. I retain title to the records until full payment of the purchasing price.
4. Right of Withdrawal.
Consumers in the EU have the following right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform me, Christoph Berg, Gleimstr. 23, 10437 Berlin, Germany, E-mail: email@example.com, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which I am informed about your decision to withdraw from this contract. I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. I may withhold reimbursement until I have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to me without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to me. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To Christoph Berg, Gleimst. 23, 10437 Berlin, Germany,
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.
5. Applicable Laws.
German law applies to any contractual relationship between you and me. The German Copyright Code (UrhG) applies to all contents provided on my web pages. Should you become aware of a copyright infringement through my web pages, please let me know and I'll cure the breach without undue delay.
7. Dispute Resolution.
The EU Commission provides an internet platform for online dispute resolution („ODR platform“). This ODR platform can be accessed here: http://ec.europa.eu/consumers/odr. I do not commit to use an alternative dispute resolution entity to resolve disputes with consumers.